RETURN POLICY & FAQ
Your enthusiastic satisfaction with your order is our top priority! If you are dissatisfied with your purchase, please contact us to discuss available options.
You have 30 calendar days to return an item from the date the order was placed. To be eligible for a return, your item must be unused and in the same condition that you received it in and must be in the original packaging.
Please note that we cannot accept returns on coffee because it is a perishable item. If we made an error in fulfilling your coffee order, we will, of course, make it right! Just contact us and we’ll get everything sorted.
All purchases are made pursuant to a shipment contract, which means that the risk of loss and title pass to you upon our delivery to the carrier. We are not responsible for lost, held, or damaged packages, or for carrier errors or incorrect shipping info. In the event you do not receive your shipment, please contact us.
Once we have received your item and it has been inspected we will promptly notify you of the status of your refund. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit according to your card issuer's policies.
RETURN SHIPPING COSTS
Shipping costs are non-refundable. Please note that you are responsible for paying for the return shipping costs of your item.